LU RUIZ

Certified Zuora Administrator

Billing Operations Management

Financial & Business Operations

Fraud Management

eCommerce & SaaS Expert

LU RUIZ

Certified Zuora Administrator

Billing Operations Management

Financial & Business Operations

Fraud Management

eCommerce & SaaS Expert

About Me

Hello! I’m Lu Ruiz.
A Business Professional based out of Austin, Texas. I have expert experience in Business Operations, Fraud Management, Billing Operations. Let's discuss the value that my strengths and experience can bring to your team and company.

  • Residence: Texas, USA
  • Pronouns: She / Her
  • Languages: English & Spanish
  • Relocation: Negotiable
Fun Facts
170,961m Listened on Spotify
Born in San Antonio, Texas
Multifaceted Artist
Musician from Age 3
Endorsements
My Freelance Services
Logo Design

Logo Designs for Businesses, Personal, Brands, Events, Clothing, etc...

Web Design

Building websites with WordPress and eCommerce websites such as; BigCommerce, Shopify, Wix etc....

Business Card

Designs for All Size Businesses, Professionals, and Personal use.

Photography

Landscape Photography, Street Photography, Portrait Photography

For more details on the services I offer please click my Portfolio.
Quote
Never do things others can do and will do if there are things others cannot do or will not do.
Amelia Earhart
Amelia Earhart
Aviation Pioneer
Resume
Experience
Lead Business Operations Analyst: Financial Technologies Architect, Finance & Accounting
Sep 2024 - Present
Lead Business Operations Analyst: Financial Technologies Architect, Finance & Accounting
BigCommerce Inc
Senior Business Operations Analyst: Technical Operations Lead, Financial Operations
Jun 2022 - Sep 2024
Senior Business Operations Analyst: Technical Operations Lead, Financial Operations
BigCommerce Inc
Senior Billing & Operations Analyst, Revenue Operations
Oct 2021 - May 2022
Senior Billing & Operations Analyst, Revenue Operations
Zello Inc
Business Operations Analyst, Financial Operations
Jun 2017 - Oct 2021
Business Operations Analyst, Financial Operations
BigCommerce Inc

Additional Titles & Work History

Read More...

Additional Work History
Nov 2008 - Jun 2017
Additional Work History
NewFold Digital, Interactions, TeleNetwork, H-E-B
Education
Western Governors University​
Western Governors University​
San Antonio, Texas

Science of Information

Technology

San Antonio College
San Antonio College
San Antonio, Texas

Computer Information

Systems

Zuora Administrator Certification
2019 - Present
Zuora Administrator Certification
Austin, Texas

Certified Zuora Billing Administrator. Currently working on Zuora Revenue Accountant, Zuora Billing Product Catalog Manager, and Zuora Billing Solution Architect.

Skills
Work Skills
  • eCommerce & SaaS
    95%
  • Process Documentation
    100%
  • Web Hosting
    95%
  • Fraud & Risk Mgmt
    95%
  • Billing Operations
    99%
  • Business & Financial Operations
    99%
Software Skills
  • Zuora Billing
  • Salesforce & HubSpot
  • Cybersource
  • Jira
  • Confluence
  • Google Workspace
  • Microsoft 365
  • Avalara
  • SailPoint
Additional Skills
Languages Skills
  • English
  • Spanish
Knowledge
  • Chargeback Processes
  • Process Implementation
  • Process & Systems Training
  • SOX & PCI Compliance
  • Annual Audit Ready
  • End of Month Booking Closes
  • Project Management
Get in Touch
  • Location: Austin, Texas
  • Email: lu@luruiz.com
Contact Form